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Questions & Answers (questions from others, with an answer)

Q: My unit needs some Yellow Popping Corn, when will there be some in stock?

               A: Additional product is expected to arrive Sept. 12 when Order 2 arrives. We will continue to keep additional products to help fill unit needs during the sale.  

Q: How do I find another unit in my area to possibly make a product trade?

               A: Two ways come to mind, considering calling the units you know, or post a message on the Black Swamp Area Council Popcorn group page.

Q: Can someone deliver my unit’s popcorn order to me?

               A: Council staff is limited on its ability to make personal deliveries. If possible, when another meeting or appointment aligns with the delivery, arrangements may be made with Jim Mason.

Q: If our unit selects the additional commission and not the Keller Prize Program, do our Scouts still receive a patch?

     A: All participating Scouts will receive a patch. PLUS, Scouts and their units are eligible for the Council & Pecatonica prizes highlighted in the blue section on the prize form.  Everything from patches/pins, each bonus level, Weekly Fill It Up, and top district and council seller’s levels.

Q: can we share last year’s product this year as promotion?

     A: Please do not, as the product is likely expired, and it is not our current vendor which is unanimously considered to be a better tasting product.

Q: I registered and cannot access my Pecatonica ScoutBoss account?

     A: We can confirm your unit’s username, and then reset the password, if needed.

Q: Does our unit have to sell from August to November to participate?

     A: No, your unit can select the time to participate. It could be for the Early Bird Sale for the first month; Take Order only; Online Sale online; you choose the amount of time to participate.

Q: We do not want to manage products, but participate in Take Order, can we do this?

     A: Your unit does not have to pre-order product. You can participate in Take Order and then deliver the product when it is available after the final delivery in November; or if there is enough inventory in stock locally to fill the order. Your unit can also participate in the Online Sale, where product is shipped directly to the customer.

Q: Can my unit come to a Kickoff even if we haven’t committed to the popcorn sale?

     A: Absolutely! We encourage you to attend, learn more about the sale, see the new products, and get a better understanding of this fundraiser.

Q: I cannot access my Pecatonica account, but I know I registered?

     A: We can confirm your unit’s username and reset your password if needed. Just reach out!

Q: Are there other questions from units?

     A: Yes, we're collecting them and posting them as a resource on our webpage. Find the link on the council popcorn webpage under "Questions?" or CLICK HERE!

Q: Where can I find past copies of the Kernel Journal emails?

     A: Emails are posted on the Council Website home page in the "Latest News" section, or you can find the 2025 archive by clicking HERE!

QUESTION: I am kernel and have my unit signed up and created an account on Scout Boss. Can we have another person create a login on Scout Boss to be able to order. Or is it OK to share my username and password and have them do it under that? 

Answer: Sharing the unit log-in info is best. Consider a unit specific password for sharing with others.

QUESTION: Can we place our unit order before the Aug. 6 deadline?

Answer: The ordering portal on ScoutBoss should be open at this time. Unit orders are not finalized, until after the deadline when the council popcorn team must approve the overall council order.

QUESTION: I didn’t receive the e-mail?

Answer: Which email? Several factors may be the reason, like:

  • The Kernel Journal is being sent on Thursdays to every registered adult email in the council. With planned updates to the list during the sale as new families sign-up for Scouting.
  • If you previously unsubscribed/unfollowed an email sent by council using the website host service Doubleknot, then you will no longer receive any email on any subject when the website is used to send a mass communication message. To reinstate your email, please review your account on your Doubleknot account.
  • If the email is coming from district executives, it maybe because some email communications are only sent to Key 3 of the unit (Cubmaster/Scoutmaster; Committee Chair, COR). Please ask your Key 3.
  • For all popcorn information, please click here to the Popcorn Webpage.

QUESTION: Does Pecatonica track storefront sales?

       Answer: This is not a feature the company offers, so the unit will need to track sales and credit each Scout with their individual efforts. Within the system, unit Kernel’s should be able to figure sales for the Scouts to help with earning rewards. Each unit’s roster as of July 1 was pre-entered into the Pecatonica system. Unit leaders can add/remove Scouts from the rosters. CLICK HERE for Training Videos on the Pecatonica website.

Question: Our unit wants to accept credit cards, but how do we do this?

      Answer: Consider using the “Square” or “Venmo” apps. Learn more on the Pecationica website  by CLICKING HERE! Or at www.pecatonicariverpopcorn.com/resources/

               Additionally, the app may allow you to pass the 3% service fee onto the customer to ensure more of the sale remains with the unit.


Question: Can our unit add a leader to our effort so they can sell at work?

     Answer: a unit can add a leader just like adding another Scout. This will allow the leader/adult to have a unique ID and share out with individuals who may want to make an online purchase or place an order on a paper form on behalf of the unit.

Question: Does the unit kernel need to tabulate and calculate “total sales” for each Scout?

     Answer: Yes, they can ask their families to enter the values in the MYPRPopcorn.com tool and those values will be visible to the Kernel in Kernel Tracker. The Kernel can then validate the entries by cross checking against flyers and adjust as needed. These values would then be visible to the council as well. These totals will be used for prize totals.

Question: Does Kernel Tractor and ScoutBoss talk with one another?

    Answer: The systems talk a little. For a unit to place an order for product that will have to be done in ScoutBoss. Kernel Tracker does not place any Show & Sell or Take Order orders. Online sales will auto be populated with the respective values automatically, no need to include them.

Question: Can we receive a copy of the Popcorn PowerPoint from kickoff?

    Answer: a copy will be added to the council popcorn webpage for a downloadable PDF. Be sure to look in the blue box section on the right for this in the coming days.

Question: I’m having difficult time understanding the ScoutBoss on the Pecatonica website, can you help answer some questions?

    Answer: at this time, please go to the Pecatonica website and review the training videos to learn more [click here]. As this sale process and vendor are new to all, we are all learning together including the council staff.

Question: can our unit still register to participate in the sale?

    Answer: yes, please go to the council popcorn page [click here] and on the home page in the gray box is “Informational Sign-up” to register. Please note the Council Key is 449BSAC.

Question: Do any of Pecatonica’s system track storefront sales? If this is “no”, is there any way to spread the sales evenly over each Scout who participates in the storefront?

     Answer: Pecatonica does not track storefronts. Tracking individuals individual sales will need to be manually calculated. A suggestion to divide storefront sales, if you haven't already considered - total sales for the day and for each hour a Scout works, divide that number to get an hourly rate then multiple by number of hours worked for each Scout. Scout sales will need to be entered by unit’s sold, so do your best to divide the effort.


Q: Where’s the best source for how-to operate the Pecatonica website and webbased apps, as well as Square credit card reader?

  A: You are urged to go to the source websites for the best information possible. For Pecatonica, go to the resources page [here] or to the Pecatonica Training Videos [here]. For all things, Square, go to their website [here].

A: the “Black Swamp Area Council Popcorn” Facebook Group page is a great source to ask questions from other unit kernels directly.

Q: How are credit card fees being handled?

  A: The Scout unit can ask if customer will cover the 3% to keep more money in Scouting. If they say “yes,” add the fee. If they say “no” leave it off. Units are reporting the fee can be pre-set in the system, and it’s recommended to it listed as just "fee" to avoid any issue with the service provider like Square.

Q: How can I fix the issues with the Pecatonica website and getting Scouts setup/registered/signed up to sell.

               A: One example reported: Pecatonica system would send the email to the Scout, but the link was to login to the account not to create an account. Kernel then shared: I ended up adding all my Scouts again. Under Scout Boss, click Scout Seller IDs and at the top of the list is a place to add Scouts. Once you add the Scout, you will see that an email was sent. This new email has the correct link to set up the account. Please note, check all email folders, mine went to my promotions folder.

Q: How are the products packaged?

 
  A: Products come in tins and plastic containers, depending on the product type. The microwave butter and kettle come in individual packages in a cardboard box.

Q: I need to know how to record sales on each scout?

A: In myPRPopcorn, parents have to click profile-edit- and this the specific Show & Sell or Take order and adjust/edit the individual product item there.  

Q: How do we record sales to council and Pecatonica as a whole Pack?

A: If the unit kernel is only using Scout Boss, they just go in and place their respective Show & Sell, Take Order, etc. orders. The site does not require the kernel to enter down to the Scout level.

Q: How to record military donations paid via credit card through square app?

A1: In Kernel Tracker the unit kernel can add these to a Scouts SNS and/or Take Order sales by clicking the Scouts link down the left side and then click on the respective retail for SNS or Take order.

A2: In MYPRPopcorn the parent can record this by clicking the Show & Deliver link or Take Order link from their dashboard (after clicking “edit”)\

Q: My Scout received a $5 military donation, where do we record this?  

A: For a unit Kernel, in Kernel Tracker, click on “Take Order Sales” page and you can enter military donations by single $1 donations, inaddition to by $30 & $50 amounts. This feature is not available on the “Show & Sell Sales” page.

Q: What does council need from Packs to show sales. Is there a need for dollar amount or case amount?  

A: Each Scout has to have a container number entered, as the containers will be added up in the system to provide cumulative retail totals.

Q: Where can I find previous questions or get a question answered?

A1: join the Black Swamp Area Council popcorn group. A great group sharing insights and real-time experiences they are encountering.

A2: previous Kernel Journals are available on the council popcorn webpage [here] or KJ Archive [here] and being updated as possible on the FAQ page [here].

A3: reach out to your district kernel or Jim Mason at the office. Contact info below.


Q: Help me understand the following:

A:

  1. Ordering Guidelines: CASE quantities only; all cases come with 8 containers, except the Cheese Lovers, which is 1 container per case. Order Limit - No limit, but council reserves the right to adjust. Adjustments - Changes can be made until the system closes.
  2. Ordering Methods: 1.) Online: Click NEW ORDER button on your Scout Boss Dashboard (Preferred Method).

Please contact Jim Mason if you have difficulty logging in to your account or request a password reset by clicking the button below.

Q: Why is the “Early Bird Sale” have a different type of process and date?

A: This option is for units not wanting to commit a significant amount of time to the product sale and orders will likely be filled by warehouse stock.

Q: Where’s the popcorn warehouse located?

A: Ohio Logistics, 6000 Fostoria Ave., Findlay OH 45840. The docking bay door is located on the south-east corner of the facility, and vehicles are able to enter, load, and depart from the same door.

Q: Will my product be OK during the community festival?

A: Inventory control is the responsibility of each unit. Please note Pecatonica’s recommendation is all products remain in a climate with a temperature no higher than 84 degrees.

Question on FB group page: How are you planning on running storefronts? Since Pecatonica doesn't provide the capability to run it from their app I am not sure how to run one. We will have 4 shifts during each storefront where different scouts will run a 2 hour time block. Are you using Square to run it with your inventory inserted in Square and you create the sale through there? Are you having each Scout use the paper forms that they provided us and they have to fill out each sale as they do the storefront? Hand them into me at end of shift. Unless I am missing something I see no training videos on how to run a storefront with sales. This would also apply to neighborhood popcorn blitzes. Please help!

Answers: 1.) have a spreadsheet made up where items are tallied per 2 hour shift. I even did this with trails end so I could keep track of inventory easier. I also will be using square for CC purchases. 2.) We plan to take the total sales for each sale and come up with an hourly rate. Then each Scout will get credit for each hour they work. This is how we had it set up in Trails End so we are continuing the same system but we will have to do the math ourselves, unfortunately. Example:  Sales were $1000, we had 4 shifts of 3 Scouts each. So 12 hours, $1000/12=$83 per hour. I'm pretty sure you can only transfer sales in full product quantities so we will do our best to distribute the inventory sold as evenly as possible. We are using square for credit cards, I have not looked into the inventory management aspect of that. I plan to have a starting list and and an ending total and will do the inventory manually also.

- thank you for using the Black Swamp Area Council Popcorn Facebook group to seek others help and guidance; and thank you to everyone helping others

 

      

Black Swamp Area Council
2100 Broad Avenue, Findlay Ohio
(419) 422-4356